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Article #27: ONLINE MULTI-LINGUAL HELP FOR PROBLEM GAMBLERS

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Trained advisors will respond to troubled betting
gamblers As part of this initiative, the GMA,
British gambling support charity The together with existing supporters such as
Gordon Moody Association (GMA) will gambling groups Betfair and William Hill,
launch the first-ever multilingual is calling for widespread international
service to problem gamblers on 12 March adoption of responsible gambling
at measures. Through the inclusion of the
Launched ahead of the UK government's new GMA's 'STOP!' sign, an online link to the
gambling licensing laws due in September Gambling Therapy e-helpline, online
this year, the service will be manned by operators can help showcase their support
a highly trained, multi-lingual team of for the cause.
counsellors and advisors, who will be Betfair is the first to display the STOP!
able to translate and offer help and sign. Kate Stewart, Social Responsibility
advice to emails in 13 different Manager at Betfair said, "We are
languages, with support for more committed to supporting the GMA's efforts
languages imminent. in a bid to help those who gamble
Kevin Farrell-Roberts, Chief Executive of irresponsibly. We are extremely proud to
the GMA, formerly the Gordon House be the first operator to show our
Association, explained, dedication by displaying the STOP! sign
Problem gambling is a widespread issue on our website, and hope the rest of the
that unfortunately suffers from a lack of industry joins us in taking such steps to
internationally-accessible support. The tackle problem gambling."
launch of our multi-lingual service, The charity has recently re-named itself
brings the GMA to the forefront in in honour of its celebrated founder, the
providing help to cultural groups that Rev. Gordon Moody, M.B.E. (1912-1994),
have previously had no access to gambling who first established Gamblers Anonymous
support. Our extension of support will in the UK before later founding The
help more people across the globe who are Gordon House Association.
affected by problem gambling or sports






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