Fear of the Dentist - How NOT to Treat a Child in the Dental Office

"You know too much", was the innocent responsetreating Justin without a papoose or with either one
from my dentist's receptionist to the questions Iof us in the room. After ten minutes of heated
asked my dentist about my own dental treatment.debate, we left the office right before they were
Her words were ringing in my ears for days. Tellingabout to restrain my hysterical wife in a papoose and
readers to get information prior to treatment hasthrow us out.
always been a major focus of my articles. Yet, hisA few weeks later, we took Justin to my dentist, a
hygienist had already caught me by surprise by doinggeneral practitioner with a good reputation for
an "unauthorized" fluoride treatment on mytreating children. In four half-hour visits, he was able
five-year-old. And, without my knowledge, theto do two fillings without, and two fillings with, local
dentist had previously placed aanesthetic. In twenty-five years of dentistry, which
formocresol-medicated cotton pellet into my toothincluded treatment of many young children, I had
between root canal therapy visits. I was making annever seen a better child patient. All Justin cared
appointment to re-do a crown that had fallen out oneabout was making sure that he got his plastic toy.
month after it had been cemented. Attempting toIn defense of the Pedodontist, his education and
increase the chances of success and decrease thetraining prepared him to handle the most difficult
possibility of another violation of my natural dentalchildren, who are at times, untreatable without their
beliefs, I had merely been attempting to share myadvanced knowledge. He even had his legitimate
extensive crown and bridge experience.reasons for routinely using a papoose on young
For the first time I understood how intimidatedchildren and not allowing the parents into the room. It
patients must feel when trying to extract knowledgeis true that it could be unsafe if the child moves too
that they can understand from a health professional.quickly and touches the dentist's hand or instruments.
Although dentists are required by law to explainThe children and their parents always appreciate
treatment and receive "informed consent," thesefewer visits and the Pedodontist always appreciates
explanations are often too brief or too technical formaximum income production per visit.
the layperson to comprehend. After all, how manyWhen I had my general practice in Middletown, NY, I
patients know what an MODBL is. (Incidentally, aftertreated a number of children. Some, however, were
our discussion, my dentist did not use formocresoleither just too young or too difficult for me to treat,
again and became more open to my crown andso I did refer to Pedodontists in my area. In an
bridge knowledge).emergency on a very young child or in situations
I was reminded of another incident in which mywhen young children are very difficult to treat and
family and I personally experienced a dentist's trainingthere is no alternative, the papoose still has a place in
and philosophy replacing common sense and courtesy.dentistry. However, in my opinion, any impatience or
My son, Justin, had four very small cavities. I felt thatlaziness on the part of the dentist resulting in the
it would be better to take care of them while theyroutine use of the papoose to restrain a child based
were all still on one surface of the teeth. In the paston age, speed of treatment or maximizing income
I would have done the fillings myself, but, because Iper hour, or even decreasing the number of visits,
was retired from the practice of dentistry, we didwithout any attempt to treat the child unrestricted, is
what most parents would do with in this situation.unacceptable in 2010 and even worse can produce a
Even though he was an hour's drive fromlifetime of dental scars for the child.
Woodstock, we went to a recommendedHowever, even if a papoose is ultimately necessary,
Pedodontist (children's dentist)the parents should be allowed in the room in most
At the first visit, all the proper child introductorycircumstances. Dentists were taught that by not
techniques were used. We personally prepared himallowing any parents into the room, the dentist
by telling him about the dentist and what was goingreplaces them as the authority figure. Therefore the
to happen. After watching videos in the waitingchild is more likely to listen to the dentist and be
room, Justin, my wife and I were taken into abetter behaved. In my experience, this separation is
treatment room. The dental hygienist gave him a rideonly acceptable in rare situations where the parents
on the dental chair and showed him the mirror anddo not want to be in the room or are a detriment to
explorer (tooth counter.) He had his teeth counteda positive treatment environment. In most cases,
and cleaned and he was given a toothbrush and anparents are an asset. To think otherwise is ludicrous,
appropriate toy for good behavior. The dentist cameas long as parents are coached before the visit and
into the room and examined him. We talked aboutfollow simple instructions:
the probable need to use a local anesthetic to numb
the teeth for the fillings and another appointment1. Parents should allow the dentist to treat the child
was made. Justin had been a terrific patient. Duringunimpeded.
the ride home, he asked excitedly when he could go2. If they speak, they should use calm, supportive,
back to the dentist. I knew the first visit had been asoft-spoken, reassuring language.
success.3. They should be encouraged to replace certain
At the beginning of the second visit, my wife and Itrigger words such as "hurt" or "pain" with
were handed a release form that would give the"discomfort" and "injection" or "shot" with "feel a
Pedodontist permission to restrain Justin in a papoose.pinch."
I was not a specialist, but I did treat a lot of children4. Even though the child may move, cry or appear to
while I was practicing. I never used a papoose. Tobe uncomfortable, the parents need to trust that the
me, it is like a straitjacket for children and should onlydentist is doing his or her best and allow them to
be used in difficult situations with difficult children. Wecontinue.
were then told that neither one of us would beThe philosophy of "love, trust and patience" instead
allowed in the room while he was being treated, evenof "time is money" and the holistic belief that you
though 1) we were in the room for the initialdon't just treat the teeth but the whole human being
examination, 2) our son behaved so well, and 3) Iwho is intimately connected to his parents, can result
was a dentist. As parents, we knew our son wouldin successful dental experiences for most children.
be a better patient if he was not restrained and weOften a traumatic dental experience, and I have
were in the room. He was an adopted child who hadplayed my part in some; can teach us a lot about
lived in a crib in a Russian orphanage until he wasourselves. From these very personal and trying dental
thirteen months old. In the first week in our home,visits, I have learned that no matter how much
he jumped out of his crib and was never confinedknowledge and expertise you possess, you must still
again. He had also been circumcised at eighteenask questions until you have all the information you
months, ran around the hospital after the surgeryneed to make an informed decision. You can never
was completed, earned the nickname "the mayor"know too much.
from the nurses and did not skip a beat during hisAddendum: For your information MODBL are the
post-operative recovery.initials for the five surfaces or parts of a tooth. Mesial
We were flabbergasted. We felt that we had beenis the surface facing the front of the mouth, Occlusal
deceived because we had not been informed ofis the part you chew on, Distal is the surface facing
these parameters at the first visit. If we had beenthe back of the throat, Buccal faces the cheek and
told of them, we never would have returned forLingual faces the tongue. This knowledge is useful
treatment. He said that he could do more efficientbecause the number of surfaces very often
treatment by doing all four fillings in one visit on adetermines the size of a filling and therefore the fee
"harnessed" patient. He was not even willing to tryfor the treatment.